How do the various credit card companies stack up in the customer service department? We weren’t really sure so we set out to conduct a little test. We called up Visa, Discover, and American Express and posed as a difficult potential customer to see how they compared. Check out our Credit Card Customer Service Deathmatch to find out how they did!
- Credit Card Deathmatch: Whose Customer Service Survived Our Tests?
- Means Test
- Instant Frustration: The Instant Approval Credit Card Experiment – Part 3
- Instant Frustration: The Instant Approval Credit Card Experiment – Part 2
- The Credit Card Concierge Experiment: Part 3
- The Credit Card Concierge Experiment: Part 2